At Chazzy.com we understand that sometimes stuff happens and we are here to help!  If something is wrong with your order or purchases please reach out to us here.

Email us here: chazzycustomerservice@chazzy.com

Or call the store at 678-404-7592 and an staff member will be right with you! Our store hours are Monday-Thursday 10am-10pm, Friday and Saturday 10am-11pm and Sunday 12pm-8pm.  If it is outside of business hours please leave a message and we will get back to you as soon as possible.  

If upon receipt of your products you find that it is defective, or items arrive damaged, they may be replaced with the same item.  Contact an associate for details on this process.  Items must be unused and with original packaging.  

If your item is currently out of stock we assure you we are working diligently to change that.  Hang tight and a Chazzy staff member will let you know when we expect to have it for you.

We are unable to offer exchanges or refunds. 

Chazzy.com and Chazzy Couples Boutique do not offer in-house warranties on any products.  Follow the link below for warranty info and instructions per manufacturers.  

Evolved Novelties, Adam and Eve and Zero Tolerance 

Maia Toys